Over
65
Client Organizations
20
Client Industries
400
Stakeholder and User Interviews
150
Collaborative Workshops
Level up your UX game
Whether I’m developing a plan for UX excellence, defining your experience strategy, or designing your team’s next workshops, my process includes:
Defining the root problem
Rallying stakeholders
Understanding the user and context
Prioritizing insights based on user and business goals
The result is a customized plan to solve the defined problem, including a listening and learning engine that enables continued understanding of your customers’ experience. “One and done” doesn’t work, so my strategy recommendations always include a structure for evolution.
What's in it for you?
Moving the needle for savvy organizations that realize the value of user-centered design + employee-centered processes.
Most of my clients find me when they are amid some sort of chaos. They are changing and are rife for opportunity.
Knowing the culture is integral to design culture. I consider the people involved to create a custom-made plan for organizations to move from where they are to where they want to be.
